Your Data, Protected

Privacy Policy

We take your privacy seriously. This policy explains how we collect, use, and protect your information.

Last updated: April 13, 2026

Information We Collect

  • Contact information (name, email, phone number, company name)
  • Account credentials and authentication data
  • Lead data you upload or generate through our platform
  • Usage data including feature interactions and preferences
  • Communication records (calls, SMS, emails) processed through our system
  • Payment and billing information

How We Use Your Information

  • Provide and maintain our lead outreach services
  • Process your transactions and send related information
  • Send administrative information and service updates
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve our services
  • Ensure compliance with TCPA and other telecommunications regulations

Data Retention

  • Account data: Retained for the duration of your account plus 30 days
  • Communication records: 4 years (TCPA statute of limitations)
  • Consent records: 4 years minimum for compliance purposes
  • Billing records: 7 years for tax and accounting purposes
  • Usage logs: 90 days for operational purposes

Data Security

  • 256-bit AES encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • SOC 2 Type II compliant infrastructure
  • Regular security audits and penetration testing
  • Multi-factor authentication for account access
  • Role-based access controls for team accounts

Your Rights

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data

Third-Party Services

  • We use trusted third-party services for payment processing, analytics, and infrastructure
  • All third parties are contractually bound to protect your data
  • We do not sell your personal information to third parties
  • Third-party services include: Stripe (payments), AWS (hosting), Twilio (communications)

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

Contact Usprivacy@agentsixx.com